We are committed to providing you with a seamless experience and
complete control over your subscription to Molitics Premium. Please
read our detailed cancellation and refund policy below to understand
your options.
Cancellation Policy
1. Cancel Anytime:
-
You may cancel your subscription at any time directly through your
Molitics account settings or by contacting our customer support
team at
connect@molitics.com.
-
Upon cancellation, your premium benefits will remain active until
the end of the current billing cycle.
2. No Penalty for Early Cancellation:
-
There are no additional fees or penalties for canceling before
your subscription term ends. However, refunds are subject to the
terms outlined in our Refund Policy below.
3. Steps to Cancel:
- Log in to your Molitics account.
-
Navigate to the Subscriptions section in your account settings.
-
Select the option to Cancel Subscription and follow the on-screen
instructions.
-
You will receive a confirmation email once your cancellation
request has been processed.
Refund Policy
1. Eligibility for Refunds:
- Full Refunds: If you cancel your subscription within 72 hours of subscribing or renewing, you
are eligible for a full refund.
- No Refunds After 72 Hours: Cancellations made after 72 hours are not eligible for refunds. However, you will
retain access to all premium features until the end of your billing cycle.
2. Refund Processing Time:
-
Refunds will be processed within 5-10 business days after your cancellation
request is confirmed. The amount will be credited back to your original payment method.
3. Refund Exceptions:
Refunds will not be issued in the following scenarios:
- If you cancel after 72 hours of subscribing or renewing.
- If the subscription period has been significantly utilized.
4. Technical Issues:
If you experience technical issues that prevent access to premium features for
more than 48 hours, you may be eligible for a partial refund or account credit. Please contact us
immediately to report such issues..
Additional Information
-
Subscriptions are billed on a recurring basis (monthly or yearly, depending on
your chosen plan).
-
Refunds or credits are only available for the current billing cycle and do not apply
retroactively to past subscription periods.
-
Molitics reserves the right to modify this policy at any time.
For further assistance or questions, please contact our support team
at
connect@molitics.com.
By subscribing to Molitics, you agree to abide by this Cancellation
and Refund Policy.